What is a HyperTwin?
A HyperTwin is a central AI model of your organization's expertise. It connects your people, processes, and systems to provide anyone with instant, cited answers and step-by-step guidance.
Captures your expertise
HyperTwin continuously learns from your experts, recording workflows, decisions, and tribal knowledge as they work.
Answers in real-time
Ask it a question, and you get real-world answers with context you can trust, spanning teams, systems, and time.
How it works
How We Turn Expertise into Answers
Ingest Knowledge
HyperTwin continuously records tribal knowledge from your experts and systems, automatically extracting the critical workflows, entities, and relationships that drive your business.
Generate HyperTwin
We build a continuously updated Digital Twin of your operations, complete with full provenance and granular access controls so your data is always secure and verifiable.
Always Accessible Expertise
Ask your HyperTwin for instant, cited answers, embed its guidance directly into workflows to reduce errors, and preserve expertise for the future.
When people leave, knowledge leaves.
Critical workflows often live only in experts’ heads. HyperTwin captures how the work actually gets done so your team can follow and trust every step.
| Domain | Example Question |
|---|---|
| Banking | What’s the exact sequence to reconcile failed SWIFT transactions after cutoff? |
| Energy | How do we bring a substation back online without tripping the safety relays? |
| Engineering | Where is the undocumented JCL script we use for quarter-close batch jobs? |
| Manufacturing | Which suppliers require manual torque verification before shipment? |
| Life Sciences | What is the protocol if a clinical trial subject misses their dosing window? |
Use Cases
Overview of some of the key use cases we’re actively working with customers on.
Ramp New Hires Fast
Manufacturing
Turn expert procedures into guided steps so new operators are productive on day one, with fewer errors and faster certification.
Resolve Incidents Faster
IT & Engineering Operations
Cut MTTR by surfacing prior fixes, exact scripts, and responsible owners in seconds. Reduce escalations and restore service quickly.
Preserve Expertise
Finance
Retain key operational know-how so schedules stay on track and recoveries are faster when staff changes.
Standardize Workflows
Field Service & Utilities
Give field techs adaptive runbooks that adjust to site conditions. Improve first-time fix rates and cut costly truck rolls.
Answer Anything in Calls
Sales & Customer Success
Equip reps with accurate steps and context in real time. Boost win rates, shorten handle times, and improve CSAT.
Prove the Why
Regulated Industries
Maintain a complete audit trail of steps, approvals, and rationale. Pass inspections, reduce rework, and protect compliance.